https://www.db-thueringen.de/receive/dbt_mods_00052982https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00056923/10.1177_23970022221083698.pdfhttps://www.db-thueringen.de/rsc/thumbnail/dbt_mods_00052982.png text article Forced to go virtual. Working-from-home arrangements and their effect on team communication during COVID-19 lockdown article Maurer, Marcel Maurer Marcel TU Ilmenau, Germany aut Author 0000-0001-8301-3429 Bach, Norbert Bach Norbert TU Ilmenau, Germany aut Author Oertel, Simon Oertel Simon Paris Lodron University Salzburg, Austria TU Ilmenau, Germany aut Author 10.1177/23970022221083698 http://uri.gbv.de/document/gvk:ppn:1814756019 2022-03-23 36 3 238 269 continuingjournal journal German journal of human resource management Zeitschrift für Personalforschung 2397-0030 http://uri.gbv.de/document/gvk:ppn:84257414X 2842165-6 Sage London 2016 text 2022-07-14 en de 330 his Host institution Personalmanagement Personalforschung Volume 30, issue 1 (February 2016)- Beiträge teilweise deutsch, teilweise englisch Working-from-home arrangements have become increasingly important for firms’ work organization. In this context, the COVID-19 pandemic has led to teams that previously did not work virtually being forced to interact and communicate virtually. In this study, we analyze changes in intra-team communication of four teams in a German medium-sized enterprise. Quantitative network analyses of email communication and qualitative analyses of interviews before and during the COVID-19 lockdown in spring 2020 show that flat hierarchies and self-managing processes helped team members to mitigate negative effects due to spatial and temporal dispersion in forced working-from-home arrangements. Moreover, analysis of the teams’ communication networks shows that forced remote work can trigger faultlines to become salient but that team cohesion, identification with the team, and individuals taking on broker roles prevent negative effects of faultlines on team performance. In discussing these findings, our study contributes to the research on coordination and communication in virtual teams by analyzing contextual, organizational, team-related as well as individual factors that explain how and why teams differ in successfully implementing working-from-home arrangements. Communication COVID-19 faultlines remote work virtual teams working-from-home arrangements work organization en 2022-07-14 32 Seiten 330 his Host institution dbt_mods_00052982