Application of a Agent Mechanism to the Small-scale Maintenance of School Buildings

Chang, Chihyuan; Chang, Yuanchu; Huang, Shyhmeng

This paper presents an agent-based software, Virtual Administrator System (VAS) for the smallscale maintenance of school buildings. VAS is capable of handling a heavy load of routine, lowtech maintenance jobs. It assigns a different priority to each job application according to its significance and urgency, and automatically adjusts schedules for maintenance engineers when on-site supervision is needed. The system can help ease off the burden of routine small-scale maintenance work, making it more cost-effective and efficient in the overall management of school building maintenance. VAS posts jobs on the Web in a multi-media format and classified all applications into four categories: the on-call maintenance contract, the term maintenance contract, the guaranty maintenance contract, and the regular maintenance contract. It then estimates their urgency level and passes the information to maintenance engineers who will decide whether on-site inspection is needed. Based on the engineers’ feedback, VAS automatically implements the scheduling for inspection as well as sends out real-time or batch notifications to contractors. All these activities are recorded in a database to allow continuous research and data mining and the analysis and diagnosis of specific jobs for followup maintenance plans.


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Chang, Chihyuan / Chang, Yuanchu / Huang, Shyhmeng: Application of a Agent Mechanism to the Small-scale Maintenance of School Buildings. 2004.

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